USEFUL THINGS,DONE STOOPIDLYWELL.

Refund & Return Policy

What you need to know about returns.

Effective Date: 18th February 2026

This Refund & Return Policy applies to purchases made on https://www.stoopidco.in operated by Next Disruptions LLP under the brand name Stoopid™. Due to the hygienic and consumable nature of oral care products, we follow a strict No Return & No Refund policy, subject to limited exceptions described below.

1. No Returns

For hygiene and safety reasons, we do not accept returns of products once delivered. Products that have been opened, used, or tampered with are not eligible for return under any circumstances.

2. Non-Returnable Situations

Returns or refunds will NOT be provided for:

  • Change of mind
  • Taste or flavour preference dissatisfaction
  • Personal dislike of product
  • Minor packaging variations
  • Delay caused by courier partners
  • Incorrect address provided by customer
  • Refusal to accept delivery

3. Limited Exceptions (Replacement or Refund Eligibility)

A replacement or refund may be considered only in the following cases:

  • Wrong product delivered
  • Product damaged during transit
  • Order not delivered but marked delivered by courier (We may require confirmation from the courier partner before processing such claims)

To qualify:

  • The issue must be reported within 24 hours of delivery
  • An unboxing video clearly showing the issue is required
  • Order ID must be provided
  • Clear photos/videos must be emailed to: support@stoopidco.in

Failure to report within 24 hours may result in claim rejection. Products must remain unused and in original sealed condition to be eligible for replacement consideration.

4. Resolution Process

After review and verification, we may, at our sole discretion, offer:

  • Replacement OR
  • Store Credit OR
  • Refund (in rare, approved cases)

Refunds, if approved, will be processed within 7–10 business days to the original payment method.

5. Order Cancellation

Orders may be cancelled only before shipment. Once shipped, orders cannot be cancelled.

6. Fraud Prevention

We reserve the right to:

  • Deny refund claims that appear fraudulent
  • Refuse future service to customers abusing refund policies
  • Take appropriate action in case of false claims

7. Chargebacks

If a chargeback is initiated without contacting us first, we reserve the right to dispute the chargeback and recover associated costs.

Contact

Questions about returns or refunds? Email support@stoopidco.in or review our Shipping Policy and Terms & Conditions.