How we get Stoopid to your door.

1. Order Processing

• Orders are confirmed only upon successful payment.
• Orders are processed within 1–3 business days after payment confirmation.
• Processing times may be longer during peak seasons, promotional periods, or due to inventory constraints.

Business days exclude weekends and public holidays in India.

2. Shipping Coverage

We currently ship to serviceable locations across India (PAN India). Delivery availability depends on our courier partners and your delivery pin code. If we are unable to deliver to your location, we will contact you and process a refund for the order.

International shipping is not available at this time. We are working on expanding our delivery network.

3. Shipping Costs

Free shipping is included on all domestic orders across PAN India. Any applicable taxes will be calculated and displayed at checkout in accordance with Indian GST laws.

4. Delivery Timelines

Estimated delivery timelines depend on:

• Your delivery location and pin code
• Courier partner schedules and serviceability
• Order processing time

Delivery estimates shown at checkout are approximate and not guaranteed. Once your order is shipped, you will receive tracking information via email or SMS, where available.

5. Delivery Delays

Delays caused by the following are beyond our control, and we shall not be liable for resulting inconvenience or loss:

• Logistics provider delays or operational issues
• Weather conditions or natural disasters
• Government actions, regulatory restrictions, or lockdowns
• Supply chain disruptions or transportation failures
• Incorrect or incomplete address details provided by you
• Recipient unavailability at the time of delivery

If your order is significantly delayed, please contact us and we will do our best to assist.

6. Address Accuracy

You agree to provide current, complete, and accurate shipping and contact information at checkout. We are not responsible for delays, losses, or failed deliveries resulting from incorrect, incomplete, or outdated information provided by you.

Please review your order details carefully before completing payment. Address changes after an order is placed may not be possible once the order enters processing.

7. Order Cancellation Before Shipment

Orders may be cancelled by us at our discretion before shipment due to stock unavailability, pricing errors, suspected fraud, or policy violations. Once an order has been shipped, it cannot be cancelled. For information on returns after delivery, please refer to our Refund & Return Policy.

8. Damaged or Missing Items

If your order arrives damaged, defective, or with missing items, contact us within 24 hours of delivery with photos, an unboxing video, and your order details. See our Refund & Return Policy for full eligibility and claim requirements.

9. Changes to This Policy

We reserve the right to update or modify this Shipping Policy at any time without prior notice. Continued use of the Website and placement of orders after any changes constitutes acceptance of the revised policy.

Contact

Questions about shipping? Email donttextus@stoopidco.in or WhatsApp us at +91 90390 60633.